The new ParishSOFT® Church Management System will revolutionize recordkeeping in all 87 parishes of the Diocese of Bridgeport

By BRIAN D. WALLACE
Fairfield County Catholic, June 28, 2008

"This is going to help our parish on so many levels," says Msgr. Martin P. Ryan, pastor of Saint Edward the Confessor Parish of New Fairfield. "This software will enable us to communicate better while at the same time gather everything from our parish calendar to sacramental records. We'll have information at our fingertips that we don't have now."

Msgr. Ryan is speaking about the new ParishSOFT® church management system that will revolutionize administration and record keeping in all 87 parishes of the Diocese of Bridgeport and lead to improved electronic communication between parishes and parishioners.

ParishSOFT collects a wide range of information - sacramental, family census, religious education, parish events, Safe Environment data, and offertory giving, for example - and brings it all together in one central, easily accessible database, creating a unified record for each parishioner.

OFFICIALS FROM PARISHSOFT met with representatives from 15 parishes across the Diocese of Bridgeport on June 10 to introduce the new church management software. ParishSOFT collects a wide range of information - sacramental, family census, religious education, parish events, Safe Environment data, and offertory giving, for example - and brings it all together in one central, easily accessible database, creating a unified record for each parishioner. (PHOTO BY PAT HENNESSY)

Powerful System

"ParishSOFT is a powerful system that automates and standardizes information," says Deacon Bill Koniers, director of Parish Finance Services. "It will be a great resource for our pastors and parishes."

It works with Microsoft Word, Excel, and other Office programs to create a user friendly database for recording all parish information. Many parishes in the diocese have been using the program for years, with great success (see story below).

Deacon Koniers and ParishSOFT officials unveiled the new system at a gathering of clergy and employees from 15 parishes at the Catholic Center on June 10. Enthusiasm ran high among the 80 pastors, parish accountants, bookkeepers, and business managers in attendance.

"This new system will give me instant access to every parish member and their families," says Father Joseph Saba, pastor of Saint Charles Borromeo Parish in Bridgeport. "It gives me a broad look at sacramental participation, a giving history, details on other areas of participation in the parish - and even a photo. The fact that we're going to gather all this together on to one screen will empower us."

Many of his inner-city parishioners already prefer to give online and receive e-mail communications, Father Saba notes.

Largest U.S. Provider

ParishSOFT, the largest provider of parish information systems and web solutions in the U.S., was chosen to provide the software and lead the training effort for the transition to standardized electronic records. The entire project is expected to take 18 months to two years, and will be overseen by Pat Krause, project coordinator in Parish Finance Services.

According to Deacon Koniers, ParishSOFT is the last major piece in the transition of parishes from old manual accounting and informationgathering practices to a new era of information technology.

In a little over a year's time, the diocese issued a new Parish Administration & Finance Manual and launched the online web-hosted QuickBooks accounting system, which has revolutionized accounting practices and captured the attention of other dioceses and media outlets across the country.

Everything Else

"When we completed the accounting platform, we knew we had one piece still missing - everything else," says Deacon Koniers. "It occurred to us that we had put the building blocks of a new finance and accounting system in place, but we needed to go beyond that and provide the tools to manage all other information."

Another bonus of the ParishSOFT project is a strategic partnership with Our Sunday Visitor, the largest publisher of parish envelope systems in the U.S., to create more efficiency and move toward an electronic giving option, enabling parishioners to make offertory gifts and other contributions online.

"We're moving into an era where people are paying bills and making most transactions online," Deacon Koniers observes. "The good news for many parishes is that people tend to be more generous when making a pledge online, and parishes around the nation that added an online option have seen an increase in offertory collections."

Msgr. Ryan says that new system will be a time saver, but he adds the benefits go well beyond priests and staff. The electronic record will also ratchet up "customer service" when an individual comes in for a baptismal, marriage, or other record.

Time Saver

"People may have no idea how much time we spend trying to change addresses or find records," he says. "Many parishes have records all over the place. The new system will put the records in one place and that will better serve everyone."

Deacon Koniers notes that the Catholic Church has been one of the great record keepers in world history and that "going electronic" represents an evolving ability to adopt the latest technology and use it in service of the Church and her people.

Great Step Forward

"The new system will not only organize us but also help us do a better job identifying our resources and planning for the future," he concludes. "The Church needs to be more accountable and creative in its management of time, talent, and treasure, so that we can meet the needs of individuals and parishes. This project is a great step forward in good communication."

(For more information on ParishSOFT, contact Pat Krause: call 416-1504 or e-mail pkrause@diobpt.org )


Parish employees embrace ParishSOFT

"This keeps track of everything happening"

By PAT HENNESSY
Fairfield County Catholic, June 28, 2008

For two millennia, the Catholic Church has been known for the excellence of its record keeping. Nothing compares with the thrill of visiting an ancient stone church in Europe, asking politely to see the records, and seeing the marriage of your grandparents or your mother's baptism date in some impressive, leather-bound registry.

It's not so much fun, though, to look through heavy registry books or heaps of file cards for someone who is getting married or needs a sponsor certificate for a Baptism. The workload gets heavier when the staff gets calls for parish sacramental information from outside the diocese, sometimes from people who aren't even sure they were baptized at the parish.

On the Move

"People don't live in the same parish from the time they're baptized for the rest of their lives," observes Msgr. Chris Walsh, pastor of Saint Joseph Parish in Shelton.

When he went looking for a program that could both give him an accurate representation of his parishioners and provide them with quick access to parish records and easily manage multiple mailings, Msgr. Walsh settled on ParishSOFT®, which has now become the official church management program for the entire diocese. Sacramental preparation gets a strong assist from the new management program.

"It gives you a really good picture of the family you're working with," says Sister Rita Petrarca, A.S.C.J., Saint Joseph's pastoral associate. "When people call to make appointments, I can see if they've made all their sacraments. If they're arranging for a baby's Baptism and I see that they aren't married in the Church, I can encourage them to think about their own situation and help them with that."

"IT CHANGED MY AGE!" says Sandy Mihalek, pastoral assistant at Saint Patrick Parish in Bridgeport, looking at her family record with Office Manager Barbara Porter the day after her birthday. The new ParishSOFT church management program keeps family records current, a great help to pastors, parish ministers, and directors of religious education. (PHOTO BY PAT HENNESSY)

Saint Patrick Parish in Bridgeport, under the leadership of Father Chip O'Neill, has been using ParishSOFT for the past six years. During that time, the staff has learned to modify the program to take advantage of its many features. The staff began with basics like liturgical scheduling, then moved beyond as they discovered other possibilities.

Running History

"When I go out to visit the homebound, I'm not just bringing the Blessed Sacrament, I'm bringing the care and concern of the Church to each person I visit," says Sandy Mihalek, pastoral assistant for the homebound at Saint Patrick's. "With this program, I can keep a running history of each person I see. In the family record I can list the names and ages of the grandchildren, if that's important to a person I visit. I can make a note of their health problems, or hospital visits, and keep track of everything that's happening."

Unlike an Excel spread sheet, which merely stores data, ParishSOFT updates records - as Mihalek discovered when she checked out her own, and found that it had updated her age on her birthday. The technology has a sense of humor, too - her record is pink, as are all women's; her husband's, like all guys, is blue.

Good for Non-Techies

While Msgr. Walsh and Father O'Neill are both technology buffs, and enjoyed choosing the program that best fit their needs, even non-techies have been pleased with the benefits of ParishSOFT.

"I can't even set my own watch, but my finance staff and accountants have enlightened me as to the great benefits of the program," says Msgr. Frank Wissel, pastor of Saint Mary Parish in Greenwich. "Better than that, I have a member of my parish staff who is a genius at this. In 20 seconds, Elva can tell me what Mass attendance was at any one of our eight weekend Masses."

Elva Giuliani, Msgr. Wissel's business manager, is indeed an expert, having worked with personal computers for the past 20 years. Her experience led her to appreciate the possibilities ParishSOFT offers, and to expect more to come.

"We had multiple databases before, but this puts everything into one package," Giuliani says. "Right now we're registering students for religious education. We set up a class, set up a catechist, and send the information out to families - by e-mail or hard copy, whichever the record lists as best for them."

WITH MORE THAN 20 YEARS’ EXPERIENCE in computers, Saint Mary Parish, Greenwich, Business Manager Elva Giuliani (foreground) is happy to explain the advantages of the new ParishSOFT program to religious education assistant Margaret Loellmer and their pastor, Msgr. Frank Wissel. (PHOTO BY KAREN LEFFLER)

Timely Reminders

The program also helps them avoid last-minute changes.

"It has a list of families whose children were registered in our program last year, along with their ages," Giuliani continues. "If a family hasn't registered yet for this year, we can send out a reminder to them instead of having it go to every family in the parish."

Giuliani has found the ParishSOFT technical support to be excellent and looks forward to discovering what else the program can do when the diocese schedules training sessions. She echoes the hopes of pastors, office staff, and parish ministries of all kind when they look forward to learning what else ParishSOFT can do for their parishes.

"I know we've going to have one little epiphany after another as they show us the possibilities in store," she predicts.

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